How it works
Getting your package into customers' hands doesn't need to be complicated
We make it easy.
Our platform makes it simpler than ever to view your shipping details, track your packages progress and receive updated transit times all at a glance.
We're with you. Getting in touch with Spring GDS has never been easier. Our knowledgeable customer service staff are available via phone from 8 am EST to 5 pm EST.
Questions outside of traditional working hours? We reply to all support tickets within 24 hours.
We are a one-stop solution for your cross-border shipping needs. Our signature landing cost feature makes it easier than ever to calculate VAT, so you're never surprised by hidden fees, and our API creates accurate HS codes for products, reducing the chance of shipments being delayed at customs.
Our quality control team continuously monitors and reviews service alerts and informs customers of any potential service disruptions. We also monitor scan rates, providing the most accurate and up-to-date shipment estimates and global package tracking details.
As business owners ourselves, we know that the key to growth is to stay ahead. That's why we are dedicated to continually updating our network with additional carriers at local destinations. We’re also gearing up to launch a branded Global Package and Parcel Tracking page to optimize the customer experience.